ARC Signature No. 007

Ceiling leak traced to a cracked toilet flange in North Ridge, Raleigh

Town
Raleigh
Area
North Ridge
Home built
1989
Completed
August 2026
Plumber
Bradly
AFTER — the angled section cut out and replaced with new PVC | New white PVC toilet drain replacing old ABS pipe in a ceiling opening in Raleigh, NC

The story

What the customer called about

A leak in the ceiling.

What we found

We opened the ceiling to find the source. A bad toilet flange upstairs was leaking every time the toilet was flushed.

What we couldn't know until we opened it up

What was causing the leak from upstairs. The old ABS drain under the toilet had been set at an angle, and that had cracked the flange.

The options we gave them

Replace the flange and fix the piping: cut out the angled section of old ABS, replace it with new PVC, install a new flange and reset the toilet.

What they chose, and why

They went ahead with the full fix.

Before, during and after

Photos from the job itself

Water was coming through the ceiling every time the upstairs toilet flushed. We opened the ceiling, found a cracked flange on an angled section of old ABS drain, and replaced that section with PVC and a new flange.

The work

  • Removed the cracked flange
  • Cut out the angled section of old ABS drain pipe
  • Replaced it with new PVC
  • Installed a new flange
  • Reset the toilet on a new wax ring

Priced in writing before any work started. That's the ARC Promise.

Signed,

Bradly

Plumber, ARC Plumbing · NC License #36473

ARC Signature No. 007 · August 2026

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